Privacy Policy

Who Is Responsible

Guangzhou Xuanbo Yufeng Supply Chain Co., Ltd. operates ponyinww.com. Use the contact details above for questions or requests concerning personal information.

Information We Handle

• Contact and delivery details such as name, email address, telephone number, and shipping or billing address.
• Purchase information, order history, payment status, and transaction references. Payment providers handle payment credentials through their checkout services.
• Messages and materials you submit to customer support.
• Device and website activity information, such as IP address, browser details, pages visited, and cookie identifiers, depending on the technologies active during your visit.

Why We Use Information

We use relevant information to process and deliver purchases, communicate about orders, provide support, handle returns, prevent fraud, and keep necessary business records. Website activity information can help maintain and improve the store. Marketing messages are subject to the choices and permissions required in your location, and you may unsubscribe from promotional emails.

Where data protection law requires a legal basis, this may include performing a contract, complying with legal obligations, legitimate interests such as security and service improvement, or consent where required.

Service Providers and Other Disclosures

Information needed to operate the store may be handled by Shopify, payment processors, delivery providers, technical service providers, and professional advisers. We may also disclose information to comply with legal obligations, protect rights, or in connection with a business transfer subject to applicable safeguards. Third-party services have their own privacy notices.

Cookies and Privacy Choices

Essential cookies support functions such as shopping cart and checkout. Additional analytics or advertising technologies, if enabled, may use identifiers and browsing information. Where required, optional technologies must follow your consent choices. Use the store’s privacy controls where available, or contact us about your options.

Browser settings can restrict cookies, although some functions may be affected. We do not treat continued browsing alone as consent where affirmative consent is required.

Retention, Security, and International Processing

We retain information for order handling, support, legal recordkeeping, security, and other legitimate purposes for as long as necessary. Reasonable safeguards are used, but no online system is completely secure. Our company is based in China, and service providers may process information in other countries. Applicable safeguards are used where required for international transfers.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or obtain a copy of information, restrict or object to processing, withdraw consent, or opt out of certain advertising-related processing or sale/sharing where applicable. Send requests to service@ponyinww.com. We may need proportionate identity verification and will respond within the applicable legal period. You may also complain to the relevant data protection authority.

Children and Policy Changes

Our store is intended for adults, and we do not knowingly collect children’s personal information. Contact us if you believe a child has submitted information. We may revise this notice as our services change and will provide additional notice when required.